Our Mission & Core Values
Our Vision
To be the best-in-class provider of seamless AV solutions, recognized for unmatched consistency and excellence in transforming spaces and elevating experiences.
Our Mission
To craft seamless, integrated AV experiences that elevate entertainment at home and transform commercial spaces into dynamic, engaging environments. By prioritizing what's right for our customers, we deliver bespoke solutions that bring spaces to life.
Core Values
Customer-Centered Excellence
We prioritize the customer in everything we do, striving to understand their needs and deliver solutions that consistently enhance their experience.
Stronger Together
We succeed and grow as a team. By embracing diverse perspectives and debating ideas, not individuals, we foster a culture of collaboration, mutual respect, and shared accountability.
Plan Ahead, Stay Agile
We prepare proactively for the future while staying flexible and ready to adapt as new challenges or opportunities arise.
Prioritize Safety
We are committed to creating an environment of psychological and physical safety, where all team members feel empowered to share ideas, learn from mistakes, and thrive.
Thoughtful Curation
We carefully select high-quality solutions and ensure every team member has the knowledge and tools to deliver the best fit for our customers’ needs.
Communicate with Clarity & Transparency
We value open, honest communication. Clear expectations, constructive feedback, and transparency build trust and alignment throughout our teams.
FAQ — Mission & Core Values
What is Desco AV's mission?
Our mission is to develop integrated audiovisual experiences that enhance residential entertainment and improve commercial environments through customized solutions that prioritize what each customer actually needs. We build every project, whether it's a home theater or a commercial installation, around that goal.
What is Desco AV working towards as a company?
We're working to be the best-in-class provider of seamless AV solutions, recognized for unmatched consistency and excellence in transforming spaces and elevating experiences. That vision shapes how we design, install, and support every system we touch.
How does Desco AV choose the products and solutions it recommends?
We practice thoughtful curation: selecting high-quality solutions rather than pushing whatever's easiest to sell. Our team is trained to know the options well enough to identify the best fit for each customer's space and goals, not a one-size-fits-all package.
What can I expect from working with the Desco AV team?
You can expect us to start by understanding your needs and to communicate with clarity and transparency throughout the project, honest updates, clear expectations, and constructive feedback along the way. We also value teamwork and diverse perspectives internally, so you're getting the benefit of a collaborative team, not just one installer's opinion.
What services does Desco AV offer?
We provide commercial and residential AV solutions including home automation, home theater, audio, video, networking, security, and outdoor living systems.
How can I reach or visit Desco AV?
We're located at 2306 Harrison Ave. NW, Olympia, WA 98502. You can call us at 360-943-1393 or email sales@descoav.com. Our hours are Monday through Friday, 9 AM to 5 PM, with weekend visits available by appointment.